Terms of service

This website is operated by That’s Sew Harvey. Throughout the site, the terms “we,” “us,” and “our” refer to That’s Sew Harvey. By visiting our site and/or purchasing from us, you agree to be bound by the following Terms of Service.

Please read these Terms carefully before using our website.

---

1. Custom Products

All That’s Sew Harvey items are made-to-order and personalized based on the information you provide at checkout. By placing an order, you agree that all details submitted (including spelling, colors, and customization notes) are accurate.

We are not responsible for errors resulting from incorrect information provided by the customer.

---

2. Order Changes & Cancellations

Because production begins quickly on custom items, we cannot guarantee order changes or cancellations once an order is placed. If you need to request a change, please contact us as soon as possible and we will do our best to accommodate when feasible.

---

3. Returns & Refunds

Due to the personalized nature of our products, all sales are final. We do not accept returns or exchanges.

If your order arrives damaged or there is an error on our end, please contact us within 3 days of delivery so we can make it right.

---

4. Processing & Shipping

All items are made to order. Processing times may vary based on order volume, seasonality, and customization complexity.

Shipping timelines are estimates provided by carriers and are not guaranteed. That’s Sew Harvey is not responsible for delays once a package is in transit.

---

5. Intellectual Property

All designs, images, product descriptions, and content on this site are the property of That’s Sew Harvey and may not be copied, reproduced, or used without permission.

Custom artwork created by That’s Sew Harvey remains the intellectual property of the brand unless otherwise agreed upon in writing.

---

6. Product Variations

Due to the handmade nature of embroidery, slight variations in thread color, placement, or stitching may occur. These natural variations are part of the charm of handmade goods and are not considered defects.

---

7. Limitation of Liability

That’s Sew Harvey shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.

---

8. Contact Information

For questions regarding these Terms, please contact us at:
Thatssewharvey@gmail.com
Instagram: @thats_sew_harvey

---

These Terms of Service may be updated at any time. Continued use of our website constitutes acceptance of any changes.